Six years ago today Apartment Inventory Management came into existence because I was asked by a couple of Realtors if I knew of an apartment database that was searchable like MLS. I was in the middle of my Presidency with the Women’s Council of Realtors, I had rebuilt the chapter website, I had written and sold a small program for a title company so my nerd status was obvious. I started in commercial real estate in 1997 so I was very familiar with technology available to commercial and residential agents. My four years at CB Richard Ellis began my curiosity about software when I was on the portfolio services team and manager of the national information center. My curiosity quickly grew into a passion and eight years later when asked about an apartment MLS I decided to write one.
The entire year of 2006 was spent in development and collecting data. In 2007 and 2008 I brought on an investor and we gained some great traction during those years. AIM had a staff of seven including a full-time developer and released three major upgrades to the system by 2009. The Locator Expo was born in 2008 and although the industry wasn’t quite open to my innovative ideas yet, I began to make great friends with managers and locators who took a personal interest in my success. The company no longer needed an investor by December 2008 since the last two years of growth had been very promising.
Any small business owner will tell you that the first five years are the most difficult but when the economy also takes a major down turn during that time, you better prepare for a rough ride. The summer of 2009 apartment AND locator clients started to cancel. By December I had to lay off all of our staff except one and it seemed every time we added a new client we would lose one. After six months of stagnation it was time to make a difficult decision and decide if we keep going or close the doors.
After a series of events that can only be explained as God’s intervention, during spring break March 2010 my friend BJ Farmer gave me the confidence to make the decision to grab my boot straps, scale back, give up our office space and rebuild AIM from the ground up. I literally left every piece of code on the cutting room floor and started over with one customer service rep to keep our clients happy. Those clients from Southhampton Management, Gables Residential, Greystar, Archstone, Alliance Communities, American Realty Investors, Nolan Real Estate Services, Marquette Management and many Individual and Private owners have sustained us through this rebuild. There are too many locators to mention by name but there are four locators who have become brothers to me. Ty Counts of Apartment World, Paul Murany with Apartment Living Locators, Nick Barber of U Move Free and Harold Strickland of Renters Resource who have encouraged and supported me the last year and nine months when my boot straps have failed countless times. These clients who have become friends and family are my inspiration for this announcement…


